Psalms.Supply Return & Refund Policy
Psalms.Supply Return & Refund Policy
Every Psalms.Supply garment is made to order. Thank you for supporting our small brand, we want you to feel confident about your purchase, and we’re here to help if something isn’t right.
Returns & Exchanges
Because each item is produced specifically for your order, we do not accept returns or exchanges for a change of mind, color preference, or an incorrectly selected size.
Please review the size chart for each garment before ordering, as sizing may vary between styles. If you need help choosing a size, contact us before purchasing.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, has a printing or manufacturing defect, or differs from what you ordered, contact psalms.supply@gmail.com as soon as possible—preferably within 7 days of delivery, and within 30 days.
Please include:
Your order number.
A brief description of the issue.
Clear photos showing the item, the problem, and any relevant packaging or size labels.
Once we review and confirm the issue, we’ll arrange a replacement or refund at no additional cost. Damage caused by normal wear, improper washing, or misuse is not covered.
Returning an Item
Please contact us before sending anything back. If a return is necessary for an approved product issue, we’ll provide instructions and cover the return shipping cost. Do not send items to the address on your package unless we instruct you to do so.
Order Changes & Cancellations
Contact us immediately if you need to change or cancel your order. We’ll do our best to help, but changes and cancellations cannot be guaranteed once your order enters production.
Missing Orders
If your package has not arrived by its estimated delivery date, please contact us promptly so we can investigate. Confirmed lost shipments will be resolved with a replacement or refund.
Please double-check your shipping address at checkout. Additional costs may apply if an order must be replaced or reshipped because an incorrect address was provided.
Refunds
Approved refunds will be issued to your original payment method. For damaged, defective, or incorrect items, refunds include the affected item’s price, applicable tax, and any shipping charge attributable to that item. Your bank or payment provider may require additional processing time.
Your Consumer Rights
This policy does not limit any rights or remedies available under applicable consumer protection laws.
Questions?
Contact Psalms.supply@gmail.com, and we’ll be happy to help.